How do I join?
If you do not already have an account with VI Plant Shop (meaning you have an email/password login to see your orders on our website), please set one up and you will automatically be enrolled in the rewards program! You can set up your account HERE.

Be sure to use the same email address that you've checked out with previously. If you made your first purchase with us in-store, please use the email address you provided at checkout to set up your account so your points will sync.

How do I earn points?

Click here and the rewards menu will appear.
Another way you can find the menu by clicking button with a shopping bag icon and (if you are using a desktop computer), "Rewards" written on it. If you click that, it will show you some options like "Ways to Earn" and "All Rewards". If you click on "Ways to Earn", you will see the various methods of earning points – Instagram follow, 2 points per $1 spent, etc.

Do you have a referral program?

You can also earn rewards for referring friends with your unique referral link. They get a $10 discount and once they make their purchase, you get $10 too!

How do I redeem my points for rewards?
You can redeem your points in the "All Rewards" section. When you click that, it will show you all options and allow you to purchase $ and % discounts based on how many points you have. When you redeem a reward, you will receive an e-mail with the unique discount code for that reward.

If you shop in store with us and provide your email at checkout, you can also choose to redeem your points in person!

Do my points expire?
Currently, points do not expire.

Can I use more than one reward discount at once?
Discounts are not stackable and must be used individually.

Can I use a reward discount at the same time as another coupon code?
Discounts are not able stackable with coupon codes.

Can I use my online points for redemption in the store?
Yes! We can search your account through your email address. If you have a code you had been previously emailed, let us know and we can type it in and get your discount applied.

What are Birthday Rewards?
We love birthdays! Log into your account and enter your birthday and earn 250 extra points as our gift to you! You will need to enter your data at least a month before your birthday, or bday points will not be tracked until the following year.

If I return something, do I lose the points from that purchase?
Yes, if you return an item, you will lose the points that you had earned on that item.

If I buy a gift card, do I earn points?
Points are earned when the gift card is spent, not when it is purchased. This is to ensure that points are not collected twice on the same purchase.